1. Who We Are
Miramar Group is a leading logistics and shipping agency based in Egypt. We are committed to protecting the privacy and security of our clients and website visitors. Our website address is: https://miramar-egy.com
2. Personal Data We Collect
Comments & Inquiries
When visitors leave comments on the site or fill out our “Request a Quote” and “Contact Us” forms, we collect the data shown in the form fields (such as Name, Email, Phone Number, and Cargo Details), and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media & Documents
If you upload images or shipping documents (like Packing Lists or Commercial Invoices) to the website for quotation purposes, please ensure they do not contain embedded location data (EXIF GPS) unless necessary. Visitors to the website can download and extract any location data from images on the website. We treat all uploaded business documents with strict confidentiality.
Cookies
Forms & Comments: If you leave a comment or fill out a form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
Login: If you visit our login page (if applicable for client portals), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Session Info: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
3. Embedded Content from Other Websites
Articles or service pages on this site may include embedded content (e.g., Google Maps, videos, shipping tracking tools). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
4. Who We Share Your Data With
Spam Detection: Visitor comments and form submissions may be checked through an automated spam detection service.
Service Fulfillment: For logistics operations, we may share necessary shipment data with trusted third-party partners strictly for the purpose of fulfilling your service (e.g., Shipping Lines, Customs Brokers, Trucking Companies). We do not sell or trade your personal data to advertisers.
System Emails: If you request a password reset, your IP address will be included in the reset email.
5. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Data submitted via Quote Requests is retained as long as necessary for business operations and legal record-keeping.
6. What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as customs records or invoices).
7. Contact Us
For any privacy-specific concerns, please contact us at:
Email: info@miramar-egy.com
Address: Alexandria, Egypt.